Terms of service

Welcome to Drop971! The terms "we", "us" and "our" refer to Drop971. Drop971 operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Drop971 is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

 

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

 

To use the Services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

 

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

 

SECTION 2 - OUR PRODUCTS

 

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ slightly depending on your display settings, device specifications, and screen configuration.

 

We do not warrant that the appearance or quality of any products purchased by you will meet every subjective expectation or match depictions exactly under all lighting conditions.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

 

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Drop971 reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Drop971 confirms acceptance via an order confirmation notice. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order is processed. In the event that we modify or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time of purchase.

Your purchases are subject to return or exchange solely in accordance with our Refund & Return Policy (/policies/refund-policy).

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include shipping, handling, customs, or import duties where applicable.

We may offer promotions on the Services from time to time that are governed by separate promotional terms. If there is a conflict between the promotion terms and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are authorized to use the payment method, (iii) charges incurred by you will be honored by your financial institution, and (iv) you will pay all charges incurred at posted prices, including shipping and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times provided are estimates only and are not guaranteed. Drop971 is not liable for shipping and delivery delays caused by courier logistics, customs clearance procedures, incorrect delivery addresses, or events outside our reasonable control. Once products are transferred to the shipping carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, graphics, images, logos, product copy, and layout design, are owned by Drop971, its affiliates, or its brand licensors and are protected by applicable intellectual property and copyright laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, republish, download, or commercially exploit any material from our Services without our prior written consent. All third-party brand names and trademarks displayed belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools (such as sizing calculators, order tracking portals, or currency converters) over which we have no monitoring or control.

You acknowledge and agree that access to such tools is provided "as is" and "as available" without any warranties, endorsements, or liability. Use of optional third-party tools is entirely at your own risk and subject to the provider's terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks to third-party websites or services (including payment gateways and analytics providers). We are not responsible for examining or evaluating the content or practices of third-party platforms. We assume no liability for any harm or damages related to transactions made via third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Drop971 is powered by Shopify, which provides the e-commerce platform enabling us to deliver our Services to you. However, all commercial transactions are made directly between you and Drop971. You acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Drop971, and you release Shopify and its affiliates from claims arising from transactions on this store.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is governed by our Privacy Policy (/policies/privacy-policy) and Shopify’s Privacy Policy. By accessing the Services, you acknowledge that customer data necessary for order fulfillment and platform operations will be processed and shared with Shopify and authorized third-party service providers.

SECTION 11 - USER FEEDBACK AND SUBMISSIONS

If you submit product reviews, suggestions, ideas, or feedback (collectively, "Feedback"), you grant Drop971 a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content across our marketing channels and store.

You warrant that your Feedback does not infringe upon any third-party rights, contain defamatory or unlawful content, or introduce malicious software. We reserve the right to moderate, edit, or remove user-submitted content at our sole discretion.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, stock levels, pricing, or transit times. We reserve the right to correct any errors, update information, or cancel orders if any related information is inaccurate at any time without prior notice (including after order submission).

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate international, federal, or local laws and regulations; (c) to infringe upon intellectual property rights; (d) to harass, defame, or abuse others; (e) to submit false or misleading information; (f) to upload viruses, malicious scripts, or bot scrapers; (g) to collect user data without authorization; or (h) to circumvent the security features of the store. Violation of these prohibitions may result in immediate account termination and legal action.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Software, automated bots, or AI agents accessing the Services must identify themselves accurately in their request user agent strings (Agent/[AgentName]) and must not circumvent CAPTCHAs, scrape proprietary data, or mimic human user behavior to bypass rate limits or inventory restrictions.

SECTION 15 - TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time without notice if you fail to comply with any provision of these Terms. Obligations and liabilities incurred prior to the termination date shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY PROVIDED, ALL PRODUCTS AND SERVICES ARE OFFERED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DROP971, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR REVENUE ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Drop971, Shopify, and our affiliates, partners, officers, and employees from any claim, demand, or damages, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain fully valid and enforceable.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service and any referenced store policies constitute the entire agreement between you and Drop971, superseding any prior agreements or communications.

SECTION 21 - GOVERNING LAW

These Terms of Service and any purchase agreements shall be governed by and construed in accordance with the laws of the United Arab Emirates (or your primary corporate jurisdiction), and the relevant courts thereof shall have jurisdiction.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Services constitutes acceptance of the modified Terms.

SECTION 23 - CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to our support team:

  • Trading Name: OWAIS AMIN READYMADE GARMENTS TRADING LLC

  • Customer Support Email: drop971.ae@gmail.com

  • Business Address: Shop 13, Al Hamidiya 1, Ajman, UAE 

  • Contact Number / WhatsApp: +971525180797

  • Trade License / Registration Number: 67569

  • Tax Registration Number (TRN): 100062572100003