Your Experience, Prioritized
We are committed to ensuring your Drop971 experience is seamless from checkout to delivery. Review our core care policies below to help you shop with confidence.
-
Sizing & Fit: To ensure the perfect drape and fit, detailed sizing measurements and fit descriptions (such as oversized, boxy, or regular) are provided directly on every individual product listing. Please refer to the specific item page before adding to your cart.
-
Order Processing: All orders are processed and dispatched within 1-2 business days. You will receive a tracking link via email the moment your rotation leaves our warehouse.
-
Shipping & Delivery: We offer fast, tracked regional delivery across the UAE. Delivery estimates and shipping rates are calculated at checkout based on your exact location.
-
Returns & Exchanges: We accept returns on unworn, unwashed items with original tags intact within 14 days of delivery. For hygiene reasons, certain items may be exempt. Please reach out to our support team to initiate a hassle-free return.